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Parent Helpline 1-800-CHILDREN


Download KCSL's free Parent Helpline app! Find local resources in Kansas for education, counseling, employment and much more.

yellow The Parent Helpline is a free, statewide, anonymous, information and referral service. It’s a voice on the other end of the line that can empathize with what you are going through. It’s a trained person who will listen and offer support to help you with simple questions or complex situations. The Helpline is ready to help parents and youth through many situations. There’s no question too small or problem too big. The Helpline is available 24 hours a day, seven days a week in English and Spanish and can refer you to services anywhere in Kansas. Call the Parent Helpline, 1-800-CHILDREN, whenever you have a question or problem or when you feel frustrated, upset or confused. You can also reach the Parent Helpline by email.

Since 1993, The Kansas Children’s Service League Parent Helpline has provided support to Kansas families and professionals who work with children and families. Parent Helpline advocates receive calls from parents, caregivers, youth, family members, friends, neighbors, and professionals who work with children and families. Advocates can discuss various parenting situations or concerns, will listen and talk parents through moments of stress and can help connect callers to resources within their communities including mental health services, parent education and support, quality childcare, and early childhood programs. Advocates use a Strengthening Families approach to help families deal with stress and diminish factors that could place them at risk for abuse and neglect providing their children a safe and nurturing environment. To do this advocates help families increase the following protective factors:

  • Nurturing and Attachment - Building a close bond helps parents better understand, respond to, and communicate with their children.
  • Knowledge of Child/Youth Development- Parents learn what to look for at each age and how to help their children reach their full potential.
  • Parental Resilience- Recognizing the signs of stress and enhancing problem-solving skills can help parents build their capacity to cope.
  • Social Connections- Parents with an extensive network of family, friends, and neighbors have better support in times of need.
  • Concrete Supports for Parents- Caregivers with access to financial, housing, and other concrete resources that help them meet their basic needs can better attend to their role as parents.

Parent Tip Sheets are available in a variety of different topics for parents with children of all ages and stages. The tip sheets are available in PDF format and are free to view and print. Check out our Facebook page and follow us to see more parent information and resources!

The Parent Helpline also encourages the prevention of child abuse within communities. Find out how you can get involved and help keep kids safe and strong – right from the start!

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