The Parent Helpline is a free, statewide, anonymous, information and referral service.
It’s a voice on the other end of the line that can empathize with what you are going
through. It’s a trained person who will listen and offer support to help you with
simple questions or complex situations. The Helpline is ready to help parents and
youth through many situations. There’s no question too small or problem too big.
The Helpline is available 24 hours a day, seven days a week in English and Spanish
and can refer you to services anywhere in Kansas. Call the Parent Helpline, 1-800-CHILDREN,
whenever you have a question or problem or when you feel frustrated, upset or confused.
You can also reach the Parent Helpline by
Since 1993, The Kansas Children’s Service League Parent Helpline has provided support
to Kansas families and professionals who work with children and families. Parent
Helpline advocates receive calls from parents, caregivers, youth, family members,
friends, neighbors, and professionals who work with children and families. Advocates
can discuss various parenting situations or concerns, will listen and talk parents
through moments of stress and can help connect callers to resources within their
communities including mental health services, parent education and support, quality
childcare, and early childhood programs. Advocates use a Strengthening Families
approach to help families deal with stress and diminish factors that could place
them at risk for abuse and neglect providing their children a safe and nurturing
environment. To do this advocates help families increase the following protective
- Nurturing and Attachment - Building a close bond helps parents better understand,
respond to, and communicate with their children.
- Knowledge of Child/Youth Development- Parents learn what to look for at each
age and how to help their children reach their full potential.
- Parental Resilience- Recognizing the signs of stress and enhancing problem-solving
skills can help parents build their capacity to cope.
- Social Connections- Parents with an extensive network of family, friends,
and neighbors have better support in times of need.
- Concrete Supports for Parents- Caregivers with access to financial, housing,
and other concrete resources that help them meet their basic needs can better attend
to their role as parents.
Parent Tip Sheets are available in a variety of
different topics for parents with children of all ages and stages. The tip sheets
are available in PDF format and are free to view and print. The Parent Helpline
also provides information, family friendly activities, and resources to families
online through the PCAKansas Parent Information Network on Facebook. Check
us out and become a fan!
The Parent Helpline also encourages the prevention of child abuse within communities.
Find out how you can get involved and help keep kids
safe and strong – right from the start!